International students are “paying through the nose for a woefully inadequate document-checking service” for UK study visas, say universities.
Some students are waiting 30 days for checks on the documents and biometric information they need, according to Universities UK.
The problems started when outsourcing company Sopra Steria took over the service in November, says UUK.
Sopra Steria has rejected suggestions its charges are excessive.
UUK, which represents all 136 UK universities, says it is concerned that if Sopra Steria is struggling now, it will be completely overwhelmed by the more than 40,000 overseas students arriving ahead of the autumn term.
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